FoundryOps

This Privacy Policy explains how ScaledRev, LLC (doing business as FoundryOps) collects, uses, and shares information when you use our services, including the website, APIs, the g-gremlin CLI, and any FoundryOps Sheets apps or add-ons (collectively, the "Services").

We do not sell personal information. We build with a privacy-first mindset and collect only what we need to operate and improve the Services.

1. Information We Collect

Account information: name, email, organization, authentication details.
Usage data: feature usage, timestamps, performance metrics, error logs.
Device and technical data: IP address, user agent, cookies or similar technologies.
Customer Data: data you submit or connect via integrations, depending on your configuration.

2. How We Use Information

Provide and operate the Services, including issuing and securing API keys.
Authenticate users and prevent abuse.
Improve reliability, performance, and product features.
Provide support and respond to requests.
Communicate service updates (marketing emails only if you opt in, where applicable).
Comply with legal obligations.

3. How We Share Information

Service providers: hosting, analytics, and infrastructure vendors under confidentiality obligations.
Third-party integrations: only when you explicitly connect them.
Legal: to comply with law or protect rights, safety, and security.
Business transfers: in connection with an acquisition or restructuring.

4. Data Retention

We retain account and operational data for as long as needed to provide the Services and for legitimate business purposes (security, audit, and dispute resolution). We may retain aggregated or de-identified data longer.

5. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is 100% secure; you are responsible for protecting your credentials and API keys.

6. Your Choices

You can update account information in your profile (if available).
You can opt out of non-essential communications via unsubscribe links.
You can request account deletion by contacting support.

7. International Use

If you access the Services from outside the United States, you understand information may be processed in the United States or other locations where we or our providers operate.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide notice via email or in-product notice. Continued use after the effective date means you accept the updates.

9. Contact

Questions about privacy? Email [email protected].